Privacy Policy

1. Who We Are

The Composure Rooms is a private reflection and conversation service based in Switzerland, operated by an individual practitioner. For all privacy and data-related enquiries, please contact us at: inquiries@thecomposureroom.com

2. What Data We Collect

We collect the following personal data when you use our services:

Name and email address provided during enquiry or application.

Information you share through our intake questionnaire forms, including personal context, emotional patterns, relationship dynamics, and preferences.

Payment information processed securely through Stripe. We do not store card details ourselves.

Basic usage data collected automatically through Squarespace Analytics (pages visited, session duration, device type). This data is anonymised and aggregated.

3. Why We Collect It

We use your personal data to deliver our services to you, to communicate with you about your sessions or membership, to process payments, and to understand how our website is used so we can improve it. We do not use your data for marketing without your explicit consent. We do not sell your data to any third party, ever.

4. Who We Share Data With

Your data is shared only with the following trusted service providers who process it on our behalf:

Squarespace Inc. — website hosting and order processing.

Stripe Inc. — secure payment processing.

Google LLC — intake form collection and internal client tracking via Google Forms and Google Sheets.

All providers are bound by their own privacy policies and comply with applicable data protection law.

5. How Long We Keep Your Data

We retain your personal data for 2 years after the end of our working relationship. After this period, your data is securely deleted. If you wish to request earlier deletion, please contact us at inquiries@thecomposureroom.com

6. Cookies

Our website uses cookies placed by Squarespace to enable core site functionality and to collect anonymised analytics data. No third-party advertising cookies are used. By continuing to use our website, you consent to the use of these cookies. You can manage cookie preferences through your browser settings.

7. Your Rights

Under the Swiss Federal Act on Data Protection (revDSG) and the EU General Data Protection Regulation (GDPR), you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data.

Withdraw consent at any time where processing is based on consent.

Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local supervisory authority.

To exercise any of these rights, please contact us at inquiries@thecomposureroom.com We will respond within 30 days.

8. Data Security

We take the privacy and confidentiality of your personal information seriously. All data is stored securely and access is strictly limited. Our third-party providers maintain industry-standard security practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. Continued use of our services after any update constitutes acceptance of the revised policy.

10. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us at: inquiries@thecomposureroom.com